In the present competitive age, retaining customer and developing new market share is a challenging task. This can be achieved through continuous improvement effort. We, at MSME-Tool Room (IGTR), Indore are committed to our customers for quality product on time. We have made our Website informative and it gives the details of all the resources available with us and the organizations can take benefit of the resources. Some of our Core Competency are development of Form Fill and Seal Mould for Pharmaceutical Sector, manufacturing of Magnets and other products for Accelerators manufacturing, Toolings for Automobile Sector, Moulds for Electrical & Electronics Sector, Precision Machining of jobs for the R&D Sector etc. In our Training activities, we conduct Training Courses for all categories of students right from High School drop-out to the Degree holders in Engineering. The Core Competency in Training is Tool & Die Making, Advance Machining including CNC Programming & Operation, CAD/CAM etc. We are in the process of continuous improvement of our resources and activities to keep the customers satisfied for the first time and every time.